FOCUS - Operator Improvement Program
The FOCUS programme addresses issues within operators – aiming to understand the current situation and then improve performance, increase revenues/margins and grow subscribers.
We work closely with the team to firstly carry out a short diagnostic which we use to identify the problems that are killing the business now. We look across a number of areas including:
FIBRE
- Building the right business case
- Selecting the right strategies
- Picking the right areas to build
OPERATIONS
- Improve efficiency
- Enhance reputation
- Keep control of operations
COSTS
- Building and selecting the right business case
- Reducing OPEX
- Selecting the best CAPEX options
USERS
- Capture new customers
- Deliver to the right segments
- Improve retention
SERVICES
- Creating and launching the right products
- Getting a competitive product mix
- Develop the right pricing
Once prioritised, we can then help decide which problems need to be addressed in the short term and help the company tackle them to improve revenues/margins, drive subscribers, improve reputation etc.